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【Luxury Hotel Collection Down Pillow】: Inspired by the elegant design of luxury hotels, our down pillow features a three-layer filling. The top and bottom layers are filled with premium goose down feathers, free of any quills, while the middle layer incorporates Airyfil's unique blend. This design gently cradles your neck during sleep, making it suitable for side, back, and stomach sleepers, ensuring a comfortable night's rest.
【Silky Smooth Touch Fabric】: Crafted with a 430 Thread Count blend of 60% cotton and 40% polyester, our pillow strikes a balance between luxury, comfort, and premium anti-pilling properties. The sateen weave gives the fabric a silk-like sheen and feel, guaranteeing a luxurious sleeping experience.
【Exclusive Filling Formula】: The Airyfil filling formula provides unparalleled softness with exceptional support. The combination of down's slow rebound properties and Airyfil filling ensures a zero-pressure sleep experience for your neck. Our pillows are available in three distinct sizes: The STANDARD size is 20"x26", the QUEEN is 20"x30", and the KING is 20"x36".
【Exquisite Packaging, Perfect Gift Choice】: Our pillows are semi-vacuumed and presented in high-quality printed cardboard boxes, exuding luxury and elegance. This makes them an ideal choice for gifting on occasions like Valentine's Day, Thanksgiving, or for your parents, friends, and loved ones. Upon opening, gently pat the pillow to restore its ultimate fluffiness.
【Care Instructions】: It is recommended to use our pillows with a pillowcase. If needed, spot clean the pillow or hand wash the fabric. If you encounter any quality issues, please contact us, and we will respond within 24 hours.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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